Dear Guests,

You are spending some vacation days in Berlin and we are happy that you have chosen our Floramühle as your domicile. Enjoy the city, the Pankow district and your apartment. In order for everyone involved to have a good memory of the stay, we ask you to follow a few rules.

• The apartment will be handed over in a clean condition. Please return the apartment in a well-swept, clean condition, take out the garbage, put the used dishes in the dishwasher and turn it on. If you have returnable bottles you don't want to take with you, we have a container placed in the entrance area of the Floramühle. There you can leave the bottles - we take care of the disposal. 

When you move into the apartment you will receive per person:

• 1 pillowcase
• 1 blanket cover
• 1 bed sheet
• 1 towel
• 1 bath towel

• For hygienic reasons, please use the covers in any case. Before your departure we ask you to remove all covers from the bed and put them in the hallway of your apartment. The same goes for all used towels (hand/bath/dishes). Since we are a small company, we depend on your help to ensure a smooth process for the following tenants. If you do not manage or forget to leave the apartment well-swept, and do not put away the used clothes and varnishes as described, we reserve the right to charge each Item with 10€, deduct it from your deposit, and let it benefit our cleaning staff. 

• The fact that individual utensils such as plates, cups and glasses sometimes get broken, is normal and apartment everyday life. Therefore it will not affect your deposit. However, please let us know about it, so that we can restock for the next tenants. In case of major damages that have occured, please be fair and do not conceal them from us. Thanks to your transparency, repairs or replacements can be ordered in time.

• So please check the functionality of the furnishings, especially technical equipment, when moving in. 

• We take the liberty to check the apartment after you move out. 

• The Floramühle is surrounded by other renting parties whose tenants do not have vacations and have to be ready for the next working day. So please respect the general quiet hours from 11pm - 8am. We also ask you to be quiet when returning home late at night. The tenants of Mühlenstraße 69 would appreciate your  for your mindfullness. 

• Games, books and DVDs can be borrowed at our reception. If you would like to keep an unfinished book, you are welcomed to take it home for a small donation.

• Smoking is prohibited in all of our apartments, without exception. If necessary, please smoke in our courtyard or on the balcony. Dispose the cigarette buds in the trash cans. In case of non-observance of our smoking ban in the apartments the consequences are very unpleasant for us. Due to our warranty we will retain the deposit in this case. 

We thank you for your understanding and wish you a great time in Berlin!